The Issue: The Gap in Digital Use

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth transformation. However, complexity, ongoing changes, and no clear support often result in a "productivity gap":

• Employee Struggles: Staff find it difficult to navigate new SAP interfaces or complete advanced transactions, leading to delays and increased dependence on support teams.


• Process Deviation: Users avoid standard SAP processes, which results in data inconsistency, policy breaches, and delays.

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• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they are working.


• Missed Returns: The full value of the SAP system is not realised, as most users access only a limited portion of its features.

The Answer: Contextual Guidance with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every user, regardless of background, can complete tasks efficiently from the outset.